515 E. Main Street, Van Wert, Ohio  45891   -   Phone (419) 238-6042

Van Wert maintains a municipal water system that comprises five departments: Water treatment, Water Distribution, Wastewater Collection, Wastewater Treatment, and Water Office.

The Van Wert Water Office is the utility payment center for water and sewer bills. In addition, the Water Distribution Departmentıs water connections and shut-offs are also routed through this office.  The department consists of two employees who are responsible for the collection of an estimated 4600 bills each month.   This office also collects the usage information from meter readers and places the data into a computer.

Checks may be made out to the "Van Wert Water Works". 

Mail in Payments may be addressed to: Van Wert Water Works, 515 E. Main Street, Van Wert, Ohio  45891.

Payments are not accepted over the telephone.

Credit and Debit cards are accepted through Visa, MasterCard, and Discover.

Payments in person may be made at the walk-up window next to the elevator within the Municipal Building.  A handicap entrance is at the rear of the building.  Other visitor  parking is located on the west side of the building.

Drive up payments are available along with envelope deposits placed in the drop-off slot.

Direct Payments with drawn automatically from one's checking account may be made by printing out, completing, and submitting the Direct Payment Form.  It is also necessary to include a deposit slip from the account ones financial institution.

Usage bills are due 15 days after the mailing date.  A 10% penalty is a required part of payment after the due date.  When a payment has not been received, a notice of delinquency is mailed within 3 days after the due date.  Five days after the mailing of the notice of delinquency, services can be discontinued if all fees have not been paid.

During the quarterly readings of water use, members of this department watch for abnormally high usage, which may indicate a water leak.  When a condition has been noted, the customer is notified by phone; or a high usage alert notice is mailed.   Customers are encouraged to contact the water office if they have a reason to suspect a leak.